COVID-19 health and safety measures

Dear Valued Guests,

On a daily basis, our management and staff are working hard to ensure that Nin&Bau Sarri 2 Hotel meets the latest guidelines on hygiene and cleaning. We follow all the rules, and we are in compliance with the official hygiene & safety protocols issued by the Greek Authorities.

Please take a few minutes and read the below measures and instructions:

1. “Health First” certificate
Nin&Bau Sarri 2 Hotel is certified & follows the Government’s guidelines. Safety protocols are in place.

2. Cleaning Protocols & Products / Housekeeping
Guest Rooms

  • Use disinfecting products and health protocols to clean rooms, focusing on frequently touched surfaces. All rooms and air condition units are cleaned and disinfected prior to any new guest arrival.
  • Room cleaning service will be provided only upon request and the change of linen and towels during the guests’ absence according to safety protocols. We advise our guests to inform us how often or when they wish to arrange their room to be cleaned.
  • Our textiles and towels are washed over 70oC and treated according to safety protocols.
  • Visitors are not allowed in guests’ rooms.

Public Areas

  • Hand Sanitizer dispensers are placed in all common areas.
  • Signage is used in the lobby & all public areas to remind our guests to maintain the appropriate social distancing rules within our premises.
  • All public areas and WCs are cleaned and disinfected regularly during the day.
  • Guests are encouraged to avoid the use of the elevators and of public Wcs.

3. Check-in & Check-out Policy

  • Our Reception staff has been trained on providing guests with all the necessary information and guidance upon arrival.
  • According to the new regulations, check-in time is altered to 15:00 pm, and check-out to 11:00 am so that each room is properly cleaned, disinfected, and aired.
  • Room Key-cards are sanitized before handed to our guests.
  • Contactless payment options are encouraged & available.

4. Health & Safety protocols for our staff

  • A strict action plan has been implemented to prevent the spread and effectively handle any suspicious cases among our guests, employees, and associates.
  • Our staff is trained and certified in COVID-19 protection and prevention, on the appropriate use of Personal Protective Equipment, and implementation of emergency action plans.
  • Our staff is required to undergo a daily temperature, and COVID-19 symptoms check.
  • All hotel employees are provided with all the necessary PPEs.
  • All suppliers accessing the hotel will follow the required safety measures.

5. Collaboration with a Doctor

Nin&Bau Sarri 2 Hotel collaborates with a Doctor responsible for any possible case of our in-house guests 24/7. The Doctor acts on the instructions of ΕΟΔΥ (National Organization for Public Health) for the control of COVID-19 and is trained in taking nasopharyngeal samples for molecular testing from a suspected case. Meanwhile, using telemedicine, the Doctor can monitor the suspected case and their close contacts.

6. Transfer Services

All the transfers arranged through our concierge will comply with the health and safety regulations.

  • A maximum number of guests depending on the vehicle type.
  • Appropriate cleaning procedure of the vehicle before and after the service.

7. Record of staff members and guests

For the purpose of public health protection, we keep a record of staff members and all guests staying at the hotel, including their name-surname, nationality, date of arrival and departure, contact details (address, telephone, e-mail), to enable tracing of any close contacts of COVID-19 confirmed cases, which may be subsequently identified. The hotel reception also records and updates an event COVID-19 logbook.

All guests and staff are informed that these records are kept for the protection of public health, in accordance with General Data Protection Regulation (GDPR) and National Law 4624/2019.

What you can do to help

  • Should you present with any symptoms of Coronavirus or feel unwell during your stay, we kindly ask that you stay in your bedroom and contact our Front Desk team. We will arrange for a Doctor to contact you, and they will provide further instructions.
  • If you have any questions or concerns, you can contact the front desk by phone and ask to speak to the manager on duty.

All the above measures are valid until further notice and may be updated following the instructions issued by the Greek Government. For more information about the COVID-19 Health & Safety protocols that have been applied to Hotels, according to the instructions of the National Health Organization (ΕΟΔΥ), please check Health First – Protocols for Covid-19.

We would be delighted to assist you with any inquiries you may have, and we are looking forward to welcoming you soon!

Sincerely Yours,

The Hotel Management Team

Choose the date, and let us handle the rest in the best way possible.